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Last updated: May 16, 2026

Terms of Service

These terms govern your use of apps published by Ovrid Labs (“we”, “our”, “us”), a product brand of ADANOOR, on the Atlassian Marketplace.

1. Acceptance

By installing or using any Ovrid Labs app, you agree to these terms. If you do not agree, do not install or use our apps. If you are using our apps on behalf of an organization, you represent that you have authority to bind that organization.

2. License

We grant you a non-exclusive, non-transferable license to use our apps in accordance with the pricing tier you have selected (Free or paid) and the Atlassian Marketplace Terms of Use.

3. App functionality

Our apps are provided “as is.” We aim to deliver accurate and reliable functionality, but we do not guarantee that scan results, analytics, or recommendations are error-free.

  • UserLens provides observability and recommendations only. Any actions you take based on its data, such as deactivating users, are your responsibility.
  • ConfluClean performs the content lifecycle actions you configure, such as archiving pages, according to the rules and schedules you define. You are responsible for the configuration you put in place.

4. Permissions

App permissions (scopes) are listed transparently during installation.

  • UserLens operates with read-only access and does not modify, delete, or create content in your Atlassian products.
  • ConfluClean requires write access to perform the content lifecycle operations you configure, such as archiving and restoring pages. It acts only according to the rules and schedules you define and notifies page owners before archiving.

5. Acceptable use

You agree not to:

  • Reverse engineer, decompile, or disassemble our apps
  • Use our apps to violate any applicable laws or regulations
  • Attempt to circumvent licensing restrictions
  • Use our apps in a way that could harm Atlassian’s infrastructure or other users

6. Intellectual property

All intellectual property rights in our apps remain with ADANOOR. The Atlassian Marketplace license grants you a limited, non-exclusive right to use the apps according to your subscription tier.

7. Data handling

Data handling is described in our Privacy Policy. All data is stored within Atlassian Forge infrastructure. We do not access your instance data remotely.

8. Availability

App availability depends on the Atlassian Forge platform. We do not guarantee uptime beyond what Atlassian provides for Forge-hosted apps. Planned maintenance or updates will be deployed through the standard Atlassian Marketplace update process.

9. Support

Support is available by opening a support ticket during business hours (Monday-Friday, 9am-6pm CET). We aim to respond within 2 business days. Full support terms are described in our Service Level Agreement.

10. Pricing and billing

Billing for paid tiers is managed by Atlassian through the Marketplace. Refund policies follow Atlassian Marketplace standard terms (30-day refund window). We may update pricing with reasonable notice.

11. Limitation of liability

To the maximum extent permitted by law, Ovrid Labs is not liable for any indirect, incidental, or consequential damages arising from the use of our apps. Our total liability is limited to the amount you paid for the app in the 12 months preceding the claim.

12. Termination

You may stop using our apps at any time by uninstalling them. We may discontinue an app with 30 days notice to active subscribers.

13. Governing law

These Terms are governed by the laws of France. Any disputes shall be submitted to the competent courts of France.

14. Changes

We may update these terms from time to time. Continued use of our apps after changes constitutes acceptance.

15. Contact

Ovrid Labs

  • Email: legal@ovrid.io
  • Company: ADANOOR, France
  • SIRET: 93861871700012